Why It Might Be Time To Upgrade Your POS System
Presented by Hospitality Control Systems
A side-by-side look at what’s changed — and why it matters
Faster, More Accurate Touch Response (No More Mash-Tapping)
If your current POS screen needs a firm push or misses taps entirely, you’re probably using outdated resistive touch technology. These older systems need constant recalibration and can’t keep up with fast-paced service.
Modern POS systems use capacitive touchscreens, just like smartphones. That means:
They respond instantly to light touches
No pressure or stylus needed
No calibration required — ever
Staff can fly through orders with fewer errors
Whether you’re entering modifiers, splitting checks, or just ringing up drinks during a rush, the speed and accuracy of a new touchscreen makes a massive difference.
Brighter, Cleaner, and Built for Restaurant Life
Older POS displays are often hard to read — especially in dim lighting or bright sunlight — and they tend to get sticky, scratched, or damaged by spills.
New touchscreen POS systems are made for hospitality environments, with:
High-resolution displays that are easy to read in any light
Glare-resistant screens for better visibility at bars or patios
Sealed, tempered glass that resists spills, grease, and daily wear
Easy-to-clean surfaces that stand up to sanitizer and frequent wiping
This means your POS stays reliable and usable through even the messiest shift.
Stronger Hardware = Smoother, Faster Service
There’s nothing worse than a POS system that freezes when you’re in the middle of a dinner rush. Many older systems can’t keep up with modern demands, especially when running multiple tasks like online orders, ticket routing, and payment processing.
New touchscreen POS systems are built with upgraded processors, memory, and software, giving you:
Faster screen transitions and order input
Real-time syncing between terminals, printers, and kitchen displays
Fewer delays at checkout or when modifying orders
Improved stability and uptime, even during peak hours
When your POS flows smoothly, your entire operation does too.
Accept Any Payment – Seamlessly and Securely
Contactless payments, digital wallets (Apple Pay, Google Pay), EMV chip cards, QR code menus — your customers expect modern options. Older POS systems often don’t support these, which can lead to awkward "sorry, we don’t take that" moments.
Upgrading ensures you're not turning away business because of limited payment flexibility.
Newer systems also come with built-in security to protect you and your guests. They use PCI-compliant encryption, tokenization and regular security updates to keep card data safe. Old POS machines often ran on outdated Windows versions or firmware that no longer receives patches, making them prime targets for hackers. By upgrading, you reduce the risk of a data breach (which could mean big fines or bad press) and keep payments rolling smoothly. Many cloud-based POS platforms automatically update in the background, so you’re always on the latest, most secure version without manual effort
Loyalty Features That Keep Customers Coming Back
Older POS systems don’t support customer retention. Modern systems do — with built-in loyalty tools that make it easy to reward guests and drive repeat visits.
With today’s POS, you get:
Automatic rewards programs
Guest profiles and preferences
Easy email/text promotions
No extra apps, no guesswork — just smarter service that keeps your regulars coming back.
The Bottom Line
Upgrading to a modern touchscreen POS system isn’t just about better tech — it’s about improving speed, accuracy, guest experience, and long-term growth. From faster service and easier training to built-in loyalty tools and durable hardware, today’s systems are built to handle the demands of the hospitality industry.
If your current POS is holding you back, it might be time for a smarter solution.