HCS: Who We Are
Since 1988, Hospitality Control Systems (HCS) has helped restaurants and retailers run smarter with reliable point-of-sale (POS) technology and real, local support. We provide thoughtfully designed POS systems, dependable repair and maintenance services, and 24/7 phone support for businesses that cannot afford downtime.
Today, HCS supports more than 1,500 active POS systems nationwide and installs over 200 new systems each year. From busy restaurants and neighborhood bars to retail storefronts, we help operators stay efficient, connected, and ready to serve their customers.
Headquartered in Tallmadge, Ohio, our team delivers on-site installation, training, and service throughout Ohio, including Akron, Cleveland, Columbus, Toledo, and Youngstown, as well as across Michigan, Pennsylvania, West Virginia, and beyond.
At HCS, your success is not just a goal. It is our priority, and it has guided how we support our clients since day one.
POS Solutions Built Around Your Business
Choosing the right POS system can feel overwhelming. With countless platforms, features, and pricing models on the market, you need a partner who understands both the technology and how your business actually operates.
HCS partners with leading POS and hospitality technology providers, including SkyTab, SpotOn, LynxPOS, Focus POS, SoftTouch POS, and Berg Liquor Control Solutions. This allows us to recommend and configure solutions based on your workflow, service style, and long-term goals, not a one-size-fits-all approach.
Restaurant: HCS, is familiar with every aspect of the restaurant industry and can help your bar, café, delivery service or restaurant improve daily operations and sales with a custom POS solution.
Retail: Brick-and-mortar retailers, selling anything from apparel to tires, also benefit from our years of industry expertise with software tailored to your specific business operations.
Local Support, Start to Finish
Technology is only as good as the support behind it. That’s why HCS stays involved long after installation day.
Our experienced technicians guide you through every stage, from system selection and configuration, to on-site installation, staff training, and ongoing support. When issues arise, you are not routed to a call center. You speak directly with professionals who know your system, your setup, and your business.
HCS provides on-site support, and 24/7 telephone assistance to keep your operation running when it matters most.
If you’re looking for a POS partner who combines modern technology with decades of real-world experience, we’re ready to help.
